Support
Questions, trouble, or feedback about Lusit? Send an email. A reply usually comes within two working days.
Write to ussupport@lusit.app
What to put in the email
Which phone you use, what happened, and the version at the bottom of the You screen. Ideally what you did just before. Without that, the first reply is a question.
Cancelling Plus
Your subscription runs through the app store, not through Lusit. You cancel it there, not in the app.
- iPhone: open Settings, tap your name at the top, then Subscriptions, then Lusit.
- Android: open the Play Store, tap your profile picture, then Payments and subscriptions, then Subscriptions, then Lusit.
Plus stays active until the end of the period you paid for. After that Lusit keeps working for free, and your plan stays.
Deleting your account or data
Want to delete your account or your data? Deletion works right in the app, and this page explains what gets removed:
How deletion worksWhat this page cannot help with
Lusit cannot answer medical questions. A doctor is the right place for those.